In this section

Online Form - New File Request

Please use this form to request the Records Team to create a new file in the Town's Recordkeeping System - Synergysoft. New files should be requested whenever you or your section start a new project, commence a new service or activity, or if you become aware of a significant emerging issue. The prompt creation of new files will ensure that records relating the issue are kept together for easy access. To speed up your request please be as descriptive as possible. 

For further information, please contact the Records Team via

Request Details