Under this charter we undertake to:
• Strive for excellence and take pride in everything we do
• Treat customers with courtesy, patience, sensitivity and attentiveness
• Provide clear and concise advice and information
• Have open and honest communications with stakeholders
• Engage in a respectful and appropriate manner with all sectors of our community
• Provide a comfortable and inclusive environment to welcome people of all abilities to our facilities and offices
• Consult with the community on major decisions that may affect them
• Be ethical and honest in how we conduct business, fostering transparency and promoting public trust and confidence
• Make ethical and impartial decisions
• Work as one team and actively share our ideas and information across the organisation
• Use information and Council resources responsibly and efficiently
• Act in accordance with the law and the Town’s Code of Conduct
• Provide information for public inspection in customer service areas including policies and plans, community information brochures and newsletters, Council meeting agendas, development applications and other information on public exhibition
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