Town of Port Hedland
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Online Payments

The Town of Port Hedland offers the following online payments to be made using this Online Transaction Portal.

  • Town of Port Hedland Rates as whole or in instalments
  • Other services to follow

BPoint

BPoint can be accessed at www.bpoint.com.au/bpoint/

Credit Card Transactions Disputes

When you make an online payment for any service delivered by the Town of Port Hedland, you will be asked to provide payment by Credit Card. All Credit Card transactions are securely processed, and any information gathered is solely used to process your transaction as a ratepayer of the Town of Port Hedland.

If you have a discrepancy with any payment made online to the Town of Port Hedland please contact the Finance Department on 9158 9300 so that we assist to resolve the issue.

Trading Details

Town of Port Hedland
Civic Centre, McGregor Street
Port Hedland
WA, 6722
Phone: (08) 9158 9300
Fax: (08) 9158 9399
Email: council@porthedland.wa.gov.au
ABN: 19 220 085 226

Privacy Policy

The Town of Port Hedland aims to abide by the National Privacy Principles (NPPs) at all times when dealing with our customers’ personal information. Customer details (name, address, phone number) are stored in our controlled corporate database. These details are only accessible by council staff. The details kept only pertain to your standing as a ratepayer in the Town of Port Hedland.

The Town of Port Hedland will not pass on your information to any third parties, but will be used internally to improve our services to the community. You can at any time request to see the information we have stored about you by making an application through Customer Service on 9158 9300.

The Privacy Act 1988 has specific provisions that prohibit any officer of the Town of Port Hedland from collecting, using or disclosing anyone's personal information except in performing their duties and in specific situations permitted by law.

Your personal information will not be disclosed unless the law permits it or your permission is given.

While the Town provides a secure environment, you should be aware there are inherent risks associated with the transmission of information via the Internet.

For more information regarding the Town of Port Hedland’s privacy policy please contact the manager Information Services on 08 9158 9314. Alternatively, you can obtain a copy of the Federal Privacy Commissioner’s guidelines to the National Privacy Principles at www.privacy.gov.au.