Employment Opportunity - Customer Service, Facility Support And Program Delivery Casual Pool


Location: Port Hedland Leisure   Occupation: Youth/Services, Leisure, Administration/Customer Service   Division: Town of Port Hedland

Hourly rate between $34.82 - $37.60 (inclusive casual loading)

Our facilities are reopening to the Hedland community, which means our teams need to grow. The Town of Port Hedland (Town) is seeking to create a pool of suitably experienced and motivated individuals to fill a number of vacancies across the Town’s facilities.  

This pool recruitment process will remain active for a period of six months. Applicants will be selected from this pool to undertake one or a number of roles across Wanangkura Stadium, the pools, the JD Hardie Youth Zone and the Matt Dann Theatre and Cinema which are now recruiting.

What are the positions on offer?

  • Customer Service Officer – Leisure Facilities                    
  • Duty Manager – JD Hardie                                             
  • Program Assistant – JD Hardie                                     
  • Front of House Supervisor – Matt Dann                        
  • Front of House Assistant – Matt Dann                         
  • Technical Assistant – Matt Dann 
  • Library Officer - Libraries   
  • Creche Assistant - Leisure Facilities                    

What are the other benefits?

  • Learn new skills and systems
  • Develop and nurture your customer service skills
  • Work in a friendly and supportive team
  • Boost your knowledge of the Town’s facilities and services
  • Boost the strength, breadth and diversity of your CV
  • Meet new people in the community

What are the main duties?

These roles contribute to the effective and efficient operation of the relevant facilities by offering a broad range of customer service duties and providing support which may include:

  • Opening and closing the building and alarming the facility
  • Opening the bathrooms and ensuring they are stocked throughout the day
  • Providing assistance to customers
  • using the ‘Links’ software system for the sale of drinks and snacks
  • Packing away equipment and leaving the facility clean and tidy
  • Delivering programs to children and youth across the Town’s facilities and parks

Please refer to the attached position description for further information regarding each roles.

To be successful in the role, you will:

  • Have a positive approach to life and show initiative in seeking out new challenges
  • Good written and verbal communication skills
  • Organisational skills
  • Personal computer skills
  • Demonstrated interpersonal skills
  • Customer Service Skills

If you are only seeking to be considered for a particular location then you should clearly articulate this in your application.

Other Conditions

Integrity and pre-employment checks will be conducted if the recommended applicant for this position is not a current Town employee. Applicants will be chosen from the pool based upon their relevant skill-set and the requirements of the Town at that time.


How to Apply

Applicants are encouraged to apply online at www.porthedland.wa.gov.au/employment

If you are unable to apply online, please forward your application documents to Human Resources, Attention “Confidential Advertised Vacancy” either by:

Email: recruitment@porthedland.wa.gov.au  

Post:  PO Box 41, Port Hedland WA 6721

In person: Civic Centre, McGregor Street, Port Hedland WA 6721  

For further information please contact Human Resources on 08 9158 9300.


Applications close 4:00pm Thursday 31 December 2020.

The Town of Port Hedland is Equal Opportunity Employer and committed to eliminating all forms of discrimination. We embrace diversity and strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds and people with disabilities.

You must have the right to live and work in this location to apply for this job.

Attachments : - 20190620_PD_FOH Assistant.pdf - 20190619_PD_Technical Assistant.pdf - 20200612_PD_Program Assistant.pdf - 20200313_PD_Duty Manager.pdf - 20190124_PD_Customer Service Officer Leisure.pdf - 20190607_PD_FOH Supervisor.pdf - 20170814_PD_Casual Library Officer .pdf - 20190308_PD_Creche Assistant.pdf

Posted on Jun 12 by Town of Port Hedland

Advert closes on Thu, 31 Dec 2020 16:00:00

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