FESTIVAL AND SUNDOWNER FAQ

What are the dates for North West Festival? North West Festival is on Saturday 25 August.

When will the Gates Open? Gates will open on Saturday 25 August at 4.30pm and Sunday 26 August at 4pm.

When will the Parking Gates Open? Parking Gates will open on Saturday 25 August at 4pm and Sunday 26 August at 3.30pm.

Where is the festival taking place? The festival is taking place at the Civic Centre Gardens, McGregor Street, Port Hedland.

When will tickets go on sale? All tickets will go on sale on Tuesday 19 June. 

Is there a limit to how many tickets I can buy? There is a transaction limit of 6 tickets at a time.

Does my child require a ticket? Yes, all attendees will require a ticket to attend. Children 12 and under are free but still need to bring tickets.

Can I change the name on a ticket I purchased? All ticketing information will updated when tickets go on sale.

What do I need to get in to the festival or sundowner? Every attendee needs to present an event ticket (printed or electronic) in their name. 18+ patrons will need to present a legal form of identification, which matches the ticket holders name.

Can I bring my own food and drinks to the festival? No. There will be plenty of delicious food and beverages for purchase inside the festival. 

Can I bring my children to the festival? No. This festival is open to patrons aged 18+ only. 

Can I bring my camera? Small sized digital devices (phone, Go Pro, camera) are permitted but professional photography, video equipment and tape recorders are not allowed without the event manager permission (i.e. any detachable lens, camera stands/selfie sticks or any lens over 20cm).

Will my bag be searched? All patrons may have their bag searched upon entry to the festival.

What are the dates for North West Sundowner ? North West Sundowner is on Sunday 26 August.

Where is the sundowner taking place? The sundowner is taking place at the Civic Centre Gardens, McGregor Street, Port Hedland.

Can I bring my own food and drinks to the sundowner? No. There will be plenty of delicious food and beverages for purchase inside the festival. 

Can I bring my children to the sundowner? Yes, the sundowner is open to all ages. 

Can I bring my dog? No, no pets will be allowed access to the venue. Although, guide dogs are allowed into both the festival and sundowner.

Are Companion Card tickets available? Yes. Please purchase an event ticket, then simply show your Companion Card at the event to receive a complimentary ticket (of the same type) for your companion.

Can I bring chairs to the event? Feel free to bring your picnic rug, however no chairs are permitted to be brought into the event. The event manager will provide tables and chairs for use.